22 May 2014

Plasma-Therm wins Customer Satisfaction Awards

For the 16th consecutive year, plasma process equipment maker Plasma-Therm LLC of St Petersburg, FL, USA has received awards in the Customer Satisfaction Survey conducted by market research firm VLSIresearch.

“It reflects on the performance of our systems for a wide variety of specialty semiconductor applications, and the emphasis we place on supporting customers over the long term,” says Plasma-Therm’s CEO Abdul Lateef. In the 2014 Customer Satisfaction Survey, the firm received the following awards:

• 10 BEST — Focused Suppliers of Chip Making Equipment;
• THE BEST — Suppliers of Fab Equipment.

The ‘10 BEST’ awards recognize the top-rated suppliers of fab, test, and assembly equipment together, in categories based on a three-year average of revenues: ‘Large’ suppliers and ‘Focused’ suppliers.

‘THE BEST’ awards recognize performance by equipment suppliers based on equipment type, including Fab (chip fabrication), Test, Assembly, Materials, Display, and others.

VLSIresearch says that survey participants worldwide were asked to rate equipment suppliers among 15 categories based on three key factors: supplier performance, customer service, and product performance. A total of 3516 surveys were returned, resulting in 55,918 total responses.

Tags: Plasma-Therm

Visit: www.plasmatherm.com